East Africa Travel Specialist – Western Cape

Luxury Safari Company is looking for an EAST AFRICA TRAVEL SPECIALIST

Location: Cape Town


Candidate requirements:

  • Must have a minimum of 5 years’ experience in and knowledge of East Africa safaris
  • Must have a minimum of 10 years’ experience in a retail sales role for an African inbound operator
  • Must have a sound understanding of the safari tourism environment
  • Must have experience in and knowledge of East African Safari sales
  • Knowledge of Business Sales Systems e.g. HubSpot (advantage)
  • Skilled in designing detailed and individualised quotes for itinerary requests
  • Must have excellent sales skills and customer service skills and the ability to close a sale and upsell
  • Must have excellent management skills, the ability to multitask and prioritise tasks
  • Must have exceptional communication skills at the highest level
  • Must have a service delivery mindset and a strong customer service focus
  • Must be target-oriented and have experience in delivering results in a performance-oriented and fast-paced sales environment
  • Must be confident, decisive and have great energy
  • A successful candidate will have advanced problem-solving skills, strong admin skills, organisational skills and great attention to detail
  • Must be well versed in conflict resolution and conflict management
  • Must have the ability to work well under pressure and have experience in handling demanding situations (such as customer complaints, last-minute requests and changes whilst travelling)
  • Must have the experience and willingness to handle issues outside of office hours when required
  • Must have the ability to work well independently as well as within a broader team setup
  • Must reside in Cape Town
  • Must have a valid passport to travel abroad when required
  • Must have a clear criminal record and credit history and able to provide proof of both
  • Reports to the Retail Sales Manager

Live-out Position.

Salary NEG and DOE

Provident fund and Medical Aid contributions